Aussie Overlander Booking Conditions
Please read these booking conditions carefully as they form the basis on which bookings are accepted by Aussie Overlander. The contract will be governed by and subject to these booking conditions, and to general information contained in Aussie Overlander brochures, trip letters and the website.
Booking Procedures, Deposits and Final Payments
When you have chosen your itinerary please contact Aussie Overlander directly. Reservations are subject to availability at the time of booking. Aussie Overlander requires a non-refundable holding deposit of AUD$500.00 per person to accompany the booking form. Full Payment is required 60 days prior to departure.
If a booking is made within 60 days of the trips departure, full payment is required at the time of booking. If, for any reason, your final payment fails to reach Aussie Overlander by the due date, Aussie Overlander reserves the right to treat the booking as being cancelled and thus applying the relevant cancellation fees shown below.
Aussie Overlander may require additonal deposit payments, alteration to payment time frames and cancellation fees depending on the nature of the itinerary. This will be detailed at the time of booking.
The participant agrees to indemnify Aussie Overlander, and its servant and agents, in relation to any liability, loss and damage which Aussie Overlander, or its servants and/or agents may incur as a result of the participants, negligence or misconduct during the tour.
Cancellation Fees and Refunds
Covid - 19 season cancellation: The impacts of the virus will be wide spread. Government closures, travel restrictions and public health protection obligations have forced the cancellation of a number of trips in 2020. This was entirely unforeseen and in these circumstances the following applies to amendments and cancellations.
Deposits paid for trips that have been cancelled due to Covid-19 impacts will be transferable to an alternative trip in 2021, no amendment fees or charges will apply.
If you have paid in full this will also be transferable as a travel credit to an alternative trip in 2021, no amendment fees or charges will apply.
If you decide to cancel your booking with no future travel a partial refund may be applicable and will be subject to the original cancellation policy below. We understand that these are exceptional circumstances and whilst the terms above are guiding our processes around our effected trips we are happy to discuss options and outcomes outside the above parameters.
Please note that the above COVID-19 booking conditions apply to our trips only, please consult your airline and or other transport and travel providers about their transfer fees and charges. Please also consult your travel insurance provider to determine your best course of action.
In the event that you cancel your booking, the following charges apply.
Notice of cancellation must be in writing, with an email as an acceptable form of communication, directly to Aussie Overlander, with the following conditions:
60 days plus prior to trip departure – loss of deposit
59 – 30 days prior to trip departure – 50% of the full price of the tour
29 – 15 days prior to trip departure – 75% of full price of tour
Within 14 days of the trip departure – 100% of the full price of the total price for the trip.
No refund is available after departure of a tour has commenced.
Changes to Itineraries
Local conditions may necessitate changes to sightseeing, walking and driving routes, camping and accommodation locations. While every effort will be made to provide the services and experiences as offered in our itinerary, website, and in our trip letters, we reserve the right to vary our itinerary.
In the event that we are forced to change your arrangements, substitute arrangements of a similar standard will be provided. Aussie Overlander will not be liable where interruptions to itineraries are caused by weather conditions, technical problems to vehicles and other forms of transport used by Aussie Overlander, industrial action, political or civil commotion or other circumstances beyond our control. We refer you to the conditions regarding travel insurance.
Changes in Prices
While Aussie Overlander will do its utmost to honour its pricing unforeseen circumstances may mean that prices may be subject to change without notice.
In view of the heavy cancellation penalties applied to cancelled reservations in certain circumstances, Aussie Overlander strongly recommends suitable travel insurance be purchased at the time the holding deposit is paid. We recommend insurance cover that covers any loss which may be suffered due to cancellation. We also strongly recommend comprehensive travel insurance against loss of baggage and medical expenses.