Booking conditions

Aussie Overlander Booking Conditions



Please read these booking conditions carefully as they form the basis on which bookings are accepted by Aussie Overlander. The contract will be governed by and subject to these booking conditions, and to general information contained in Aussie Overlander brochures, trip letters and the website. 

Booking Procedures, Deposits and Final Payments
 

When you have chosen your itinerary please contact Aussie Overlander directly. Reservations are subject to availability at the time of booking. Aussie Overlander requires a non-refundable holding deposit of AUD$500.00 per person to accompany the booking form. Full Payment is required 60 days prior to departure.


If a booking is made within 60 days of the trips departure, full payment is required at the time of booking. If, for any reason, your final payment fails to reach Aussie Overlander by the due date, Aussie Overlander reserves the right to treat the booking as being cancelled and thus applying the relevant cancellation fees shown below.

 

Private charters

 

Aussie Overlander may require additonal deposit payments, alteration to payment time frames and cancellation fees depending on the nature of the itinerary. This will be detailed at the time of booking.
 

Liability
 

The participant agrees to indemnify Aussie Overlander, and its servant and agents, in relation to any liability, loss and damage which Aussie Overlander, or its servants and/or agents may incur as a result of the participants, negligence or misconduct during the tour.

 

Cancellation Fees and Refunds
 

In the event that you cancel your booking, the following charges apply.
Notice of cancellation must be in writing, with an email as an acceptable form of communication, directly to Aussie Overlander, with the following conditions:
 

  • 60 days plus prior to trip departure – loss of deposit

  • 59 – 30 days prior to trip departure – 50% of the full price of the tour

  • 29 – 15 days prior to trip departure – 75% of full price of tour

  • Within 14 days of the trip departure – 100% of the full price of the total price for the trip.

 

No refund is available after departure of a tour has commenced.
 

Changes to Itineraries


Local conditions may necessitate changes to sightseeing, walking and driving routes, camping and accommodation locations. While every effort will be made to provide the services and experiences as offered in our itinerary, website, and in our trip letters, we reserve the right to vary our itinerary.
 

In the event that we are forced to change your arrangements, substitute arrangements of a similar standard will be provided. Aussie Overlander will not be liable where interruptions to itineraries are caused by weather conditions, technical problems to vehicles and other forms of transport used by Aussie Overlander, industrial action, political or civil commotion or other circumstances beyond our control. We refer you to the conditions regarding travel insurance.
 

Changes in Prices
 

While Aussie Overlander will do its utmost to honour its pricing unforeseen circumstances may mean that prices may be subject to change without notice.
 

Travel Insurance
 

In view of the heavy cancellation penalties applied to cancelled reservations in certain circumstances, Aussie Overlander strongly recommends suitable travel insurance be purchased at the time the holding deposit is paid. We recommend insurance cover that covers any loss which may be suffered due to cancellation. We also strongly recommend comprehensive travel insurance against loss of baggage and medical expenses.